IT & Tech Support
Reliable tech support — remote, on-site, worldwide.
Any device, any issue, any time. Friendly IT help for individuals and small businesses — from quick fixes to ongoing monthly maintenance.
24/7
Remote availability
Worldwide
Clients supported
No-fix
No-fee guarantee
Friendly
Step-by-step help
What I Can Help With
From annoying glitches to full business setups
Here are some of the most common issues I sort out for clients every week.
- ✓Slow or freezing computers
- ✓Startup and boot problems
- ✓Driver and hardware issues
- ✓Blue screen / system errors
- ✓Printer and scanner setup
- ✓Windows installation & reinstall
- ✓Locked or hacked account recovery
- ✓Data backup & file recovery
- ✓Google Workspace / Microsoft 365
- ✓Cloud storage configuration
- ✓Domain and hosting setup
- ✓Microsoft Office setup
- ✓Software errors & crashes
- ✓Wi-Fi & internet connectivity
How You Get Help
Flexible support options that fit your schedule
Remote Support
Secure remote sessions over AnyDesk or TeamViewer — get help without leaving your home or office.
On-Site (Kampala)
In-person visits across Kampala for hardware setup, office networks, and anything that needs hands-on work.
WhatsApp Chat
Quick questions and step-by-step troubleshooting over WhatsApp — fast answers, no appointment needed.
Email Support
Detailed written guidance and follow-up for non-urgent issues, account setup, and security questions.
Choose Your Plan
Simple pricing. Pay only for what you need.
Whether it's one quick fix or ongoing care for your business, there's an option that matches.
One-Time Fix
Pay only for what you need. Perfect for a single computer problem, a fresh Windows installation, or one specific setup task.
$10 – $50
per issue
- ✓PC cleanup & tune-up
- ✓Single software install
- ✓Windows installation & reinstall
- ✓Locked account recovery
- ✓7-day follow-up included
Hourly Remote Help
Best when you have a few smaller issues to sort out, or want guided help over a remote session.
$10 – $25
per hour
- ✓Live remote troubleshooting
- ✓Software setup & configuration
- ✓Cloud & Microsoft 365 setup
- ✓Performance optimisation
- ✓Worldwide availability
Business Monthly
Ongoing IT care for small businesses. Predictable cost, priority response, and proactive maintenance.
$50 – $300
per month
- ✓Scheduled maintenance
- ✓Software updates
- ✓Backup management
- ✓Priority response
- ✓Monthly health report
Final pricing depends on the complexity of the issue. Website setup projects: $50 – $500.
Full Service Breakdown
Three areas of expertise
Computer Troubleshooting
The everyday computer issues that slow you down — fixed remotely, wherever you are.
- Slow or freezing computers, startup and boot problems
- Driver and hardware issues, blue screen / system errors
- Software errors & crashes, Wi-Fi & internet connectivity
- Printer and scanner setup
Software & Account Setup
Get your computer set up properly so it works the way you need it to.
- Windows installation & reinstall
- Microsoft Office setup
- Locked or hacked account recovery
- Data backup & file recovery
Cloud & Online Setup
Move your work online with properly configured cloud tools and hosting.
- Google Workspace / Microsoft 365 accounts
- Cloud storage configuration (Google Drive, OneDrive)
- Domain and hosting setup
- Microsoft 365 onboarding for small teams
What Makes Nija IT Different
Real tech help, in plain language
No Jargon
I explain what is going on in clear language so you can make decisions with confidence.
Fixed Quotes
You know the price before any work starts. No surprises on the bill afterwards.
No Fix, No Fee
If I cannot solve your issue remotely, you do not pay. Simple.
Friendly Follow-Up
Every job includes a follow-up check to make sure the fix really stuck.
Common Questions
Frequently asked questions
Got a tech problem? Let's sort it today.
Tell me what's wrong and get a fixed quote in under an hour during business hours.